Tell your travel agent where you want to go and when, and they'll search through every conceivable option to find you the best value. And they'll handle all the details. So relax, your holiday dreams will be in the hands of a trusted expert. Contact your TAANZ bonded travel agent before you make your next trip, because without a travel agent, you're on your own.

The Travel Agents' Association of New Zealand (TAANZ) is a trade organisation representing the travel agent and tour operator distribution system in New Zealand. There is no government licensing for travel agents so TAANZ is a self regulating organisation promoting quality standards, service and performance.

Look for this sign in your travel agency window to ensure they are TAANZ Bonded. If in doubt - ask. Search for your nearest TAANZ Bonded Agent here.

TAANZ works with its members to promote a Code of Ethics and Practice, and to stimulate, encourage and promote the desire to travel. We also work with the Aviation, Tourism and Travel Training Organisation (ATTTO) to train staff in the skills required for the 21st century - customer relations, selling skills, ecommerce, new technology, the law and the travel industry.

 
All members must meet strict membership and financial criteria and be subject to an annual financial review by an independent Bonding Authority. All members participate in the TAANZ Bonding Scheme for the protection of the consumer.

Here's 10 Reasons Why

Visit our Reasons to Use a Travel Agent section and find out how we can save you time, money and stress!

Latest TAANZ News

Member Terminations

1 November 2009

TAANZ member Stuart Travel Services Ltd trading as Stuart Travel Services of 435 Great South Road, Otahuhu, Auckland, ceased trading on 15 December 2009. Read more »

Are travel agents making a comeback?

30 September 2009

If you've booked travel online, you may have been there.  Online travel sites flooded with overwhelming options, all claiming the best deals. Extra fees nestled into the fine print amid blaring advertisements. Pounding 16 digits into the telephone after you've booked the wrong flight before finally getting a human voice. Read more »

Airfare scheme a scam

20 September 2009

Police are investigating a website offering bargain flights - in seats next to the cargo hold. Dobler Cheap Flights, which describes itself as an Auckland-based company, was selling low-cost tickets on flights anywhere in the world. Read more »

Plastic fantastic! Or splash the cash?

20 September 2009

Pack the plastic fantastic, but if you really like to carry cash, change it before you leave New Zealand shores and steer well clear of the money-changers at Aussie airports. Read more »

Latest Travel News

Arthur's Pass: Out of the darkness and into the light

The darkness of the 8.5km long Otira tunnel marks the dramatic transition from one side of the Southern Alps to the other.Before the TranzAlpine train entered the tunnel we had been climbing up the ruggedly beautiful mountain... Read more »

Cass: Colourful character right on track

Sixty-three years ago when Rita Angus did her famous picture of Cass Railway Station - voted a few years ago as New Zealand's greatest painting - she depicted a small figure sitting on the platform, dwarfed by the surrounding mountains,... Read more »

England: Height of success

There was a time when I was convinced Birmingham was the most glamorous city in the universe. The year was 1984. I was 14 and obsessed with Duran Duran. The walls of my bedroom were smothered with pages ripped out of Smash Hits ... Read more »

England: An Oxford wonderland

Never underestimate the benefits of tedium. Nearly 150 years ago, three little girls got so bored on a slow upstream row along the Thames from Oxford to a summer picnic that Charles Lutwidge Dodgson made up a story to amuse them on... Read more »

Northland: Float on

Unless you're lucky enough to be on a six-star cruise ship, staying overnight on a boat can often involve a lot of ducking under low doorways, squeezing into tiny shower cubicles and peering through murky portholes. Boats aren't exactly... Read more »